Welcome to Cigna Dental Virtual Care

Dental care designed for our world.

After you hit the “Submit” button, you will enter The TeleDentists secure patient portal where you will be asked to provide some basic health information. This information is reviewed by your virtual dentist to ensure s/he is aware of any health conditions or medications that may necessitate a specific treatment protocol or impact what prescriptions are recommended.‚Äč

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First Name:

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Last Name:

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Date of Birth:

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Subscriber ID:

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The dentist will see you now

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Due to laws governing teledentistry, this program is not available to residents of Texas.

What information do I need to provide in order to consult with a dentist?

What conditions can be treated?

Who can use Cigna Dental Virtual Care?

How much does a visit cost?

FREQUENTLY ASKED QUESTIONS:

 

How do I find my Cigna Subscriber ID?

 

If you do not know what your Cigna ID is, go to your myCigna account and select “ID Cards.” Your subscriber ID can be found on your dental ID card.

 

 

 

What info do I have to provide?

 

You will need to provide some basic information including your name, date of birth and Cigna ID. This information is used to process your claim. If you do not know what your Cigna ID is, go to your myCigna account and select “ID Cards.” Your subscriber ID can be found on your dental ID card.

 

 

 

What conditions can be treated?

 

Dentists can address a variety of concerns including tooth and gum pain, inflammation, infection, chipped or broken teeth and more. If you are unsure whether your concern warrants an emergency visit or if it can wait until your dentist is available, your Cigna Dental Virtual Care dentist can help guide care.

 

 

 

Who can use the service?

 

Cigna customers on an employer-sponsored group plan and their enrolled dependents can use Cigna Dental Virtual Care.* Children under the age of 18 can be seen, but a parent or guardian over the age of 18 must be on the video call with the child. *Due to laws governing teledentistry, this program is unavailable to residents of Texas.

 

 

 

How much does a visit cost?

 

There are no out-of-pocket costs to you for a Cigna Dental Virtual Care visit.*

 

These visits also don’t count against any frequency limitations on your plan.

 

This means if your plan allow a maximum of two exams per year, this visit does not count toward that maximum.

 

*Virtual visits do count toward your annual plan dollar maximum, if applicable.

 

This means if you have  already reached your annual dollar maximum, your claim will be processed accordingly and you may owe for the cost of the exam.

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Kansas City, Missouri

 

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fax: 888-612-6362

 

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